Orders
Order Types
Pickups
Allow customers to easily place a pickup order for immediate collection or at a later time within your opening hours
Deliveries
Order for delivery within a certain range of your store location or within designated zones
Dine-In & Room Service
Customers can place orders directly from their table with optional password protection. Use with QR codes or NFC tags to improve the experience
Table Bookings & Reservations
Customers can request a table booking online and stay updated on the status of their booking via e-mail updates
Ordering Experience
Order History
Logged in customers can easily view their order history and re-order the same items with ease
Express Checkout
Customers can easily re-order as all their checkout and delivery information is saved for future orders
Guest & Customer Checkout
Customers can checkout as guests or login via email, Facebook or Google. All customer information is tracked for your use including guests through matching their checkout details
Real-Time Order Receipt
Customers get a unique web URL as their receipt once an order is placed. They can view changes to their order status in real-time as you update it through the management interface
Customer E-Mail Receipt
All customers will receive an e-mail notification confirming their order was placed along with a PDF receipt for reference
QR Code & NFC Ordering
Dine-in orders can be initiated by scanning a QR code or tapping an NFC tag to automatically bring up your website with the table / room numbered entered and ready to order
Order Management
Accept Orders Anytime
Customers can place orders which are due immediately or for a later time within your designated opening hours. Set multiple opening and closing times per day
Order Statuses
Track the fulfillment of orders with built-in order statuses. Customers are notified in real-time whenever you update an order
Automated Statuses
Automatically update order statuses based on the amount of time that has passed since the order was placed. Useful if you have a large volume of orders
Automated Wait Times
Accurately determine order wait times for every order type to improve your customer experience
Conditional Fees
Configure custom fees based on certain order conditions. Fees can have both a fixed and percent based value. E.g. credit card fee, $0.30 + 1.9%. We use Stripe.
Audio, Email & Device Notifications
Receive notifications whenever an order is placed. Notifications can be sent to 3 e-mails. Audio can be customized by duration and noise. Devices supporting notifications will receive one
Delivery Management
Accurate Delivery Wait Times
Customers are provided with accurate delivery wait times that take into consideration the time it takes to prepare food along with the driving time
Delivery Conditions
Configure a minimum order for deliveries, set custom times for deliveries, only accept orders within a certain range of your store
Delivery Zoning
Create specific delivery zones for each of your store locations and charge a different fee for each zone
Customisable Delivery Pricing
Delivery fees can be a fixed fee, a fee based on the distance to the store or a fee based on the delivery zones for a store location
Promos & Coupons
Promotional Codes
Create promo codes for fixed and percent based discounts. Restrict promotions based on a number of different available rules.
Promo Rules
Promos can be targeted to specific dishes, a maximum number of uses or to customers which are logged in. Promos can also be restricted to specific days and times
Automatically Apply Promos
A promo code can be automatically applied to a customers cart if they meet the requirements defined by the promo
Age Restrictions
Built-In Age Verifications
Enable age restriction to allow registered customers to submit their ID for approval by your staff
Age Restricted Menus
Only approved customers can order from age-restricted menus. Perfect for use in bars or clubs
Manage & Revoke Approval
Easily retain and view customers IDs for future use. Revoke age approval for a customer if needed